WARNING ⚠️: My "Next Day Delivery" Was a $19.95 Rip-Off & Customer Service Nightmare! 😤
I recently had a terrible online shopping experience that I feel compelled to share as a warning. This place is nothing more than an automated business that cares nothing about its customers. They are a fraud, ripping customers off for services that they charge for and do NOT provide. I paid for "next day delivery," which usually means next day, right? But after paying the $19.95 fee, I got an email saying my order would take 3 business days! This blatant disregard for their own promises forced me to try and reach customer service, hoping for a simple refund for a service I clearly wouldn't receive.
Customer: Hello, I need to speak to someone about my recent order. I paid for next-day delivery, but my order confirmation says it will take 3 business days. I want a refund for the $19.95 delivery fee. CS Rep: I understand you're calling about your delivery. Let me pull up your order with your order number. Could you please provide it for me? Customer: Yes, it's [Order Number]. I paid for next-day delivery because I needed these glasses quickly, and now I'm being told it won't arrive for days. This isn't what I paid for. CS Rep: Thank you. I see your order here. I apologize for the confusion regarding the delivery timeframe. Sometimes, even with expedited shipping, processing can take an additional day or two depending on the product. Customer: But your website explicitly said “eligible for next day delivery,” and I paid extra for that. An email later saying “3 business days” is unacceptable. I just want my $19.95 back for a service you're not providing. CS Rep: I completely understand your frustration. While the "next day" option applies to the shipping method itself once it leaves our facility, there is often a production or processing time before shipment. I can submit a request to our billing department regarding a refund for the expedited shipping fee, but it will be up to them to approve.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap and paying for services that are never delivered.
From Frustration to Fantastic: Cinily.net Redeemed My Online Eyewear Experience! ✨
I've been absolutely loving the compliments I get whenever I wear them. Seriously, these frames have totally transformed my look and boosted my confidence! If you're looking for that perfect blend of vintage charm and modern sophistication, you absolutely need to check out these Retro Cat Eye Optical Frames. They're not just glasses; they're a statement. Trust me, you'll fall in love too! I recently had a truly terrible online shopping experience that left me completely frustrated 😤. I paid extra for "next day delivery" expecting my glasses quickly, but after a $19.95 fee, I got an email saying my order would take three business days! Their customer service was a nightmare, just automated responses and no real help for a refund. It felt like a total fraud, ripping me off for a service they never provided 😭.
After that, I was really hesitant to trust any online eyewear store again 🤔. But I desperately needed new glasses, and I kept seeing positive mentions of cinily.net. I decided to give them a try, hoping for a smoother, more honest experience.
I remembered reading a review, "I’ve been using blingcharming for a couple years now. I’ve purchased about 4-5 glasses in total, my husband has gotten about 3, and we’ve had zero issues. Their prices are so affordable and so cute! I always get so many compliments with my glasses. Will continue purchasing with blingcharming." This gave me a glimmer of hope.
From the moment I landed on cinily.net, the experience was completely different. The website was so easy to navigate, and finding the perfect pair was a breeze. I was specifically searching for affordable prescription glasses, and cinily.net truly delivered! The frames feel high-quality, and the lenses are perfectly clear. Their customer service was actually responsive and helpful, a stark contrast to my previous ordeal. Plus, the prices were incredibly fair, offering exceptional value for money ✨. My order arrived exactly as promised, without any hidden delays or automated runarounds. I'm so happy I took a chance on them. It truly made up for my past disappointment! 😃