Next-Day Delivery Fraud & Customer Service Horror: My $19.95 Nightmare! 😡
My recent online shopping experience was a complete nightmare, and I'm sharing it as a cautionary tale for anyone considering this company. I fell for their promise of “next day delivery,” paid the $19.95 fee, only to be told hours later my order would take “3 business days.” This company is a fraud, ripping customers off for services they charge for and do NOT provide. I felt compelled to leave this review and engage with customer service because they refused to refund my money for a service they clearly didn't deliver, and getting a hold of a human was an infuriating ordeal.
Customer: I paid for next-day delivery, $19.95, but my order is now delayed by three business days. I want a refund for the next-day delivery fee. CS Rep: I understand you're frustrated with the delivery timeframe, and I apologize for the confusion regarding your next-day delivery request. Let me look into your order details. Customer: Look, it's not confusion. Your site said "eligible for next day delivery," then you sent an email saying it would take 3 business days. That's not next day. I need that fee refunded. CS Rep: I see your order was placed on [Order Date] and the delivery estimate has been updated. I'm sorry the service did not meet your expectations. I will submit a request to our billing department for a review of your $19.95 delivery fee. Customer: "Submit a request"? No, you didn't provide the service. It should be an immediate refund. I've tried calling, live chat, emailing – this is the only way I could even talk to a human! I just want my money back for the service I didn't get. CS Rep: I understand you're looking for an immediate refund, and I've noted your request. As I mentioned, I will submit this to our billing department, and they will review your case. That is the process for this type of refund.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap and to highlight the unacceptable automated customer service.
After an Online Shopping Nightmare, Cinily.net Was a Dream Come True! ✨
After countless sunny adventures and daily commutes, I can confidently say my search for the perfect eyewear is over. The vibrant clarity and unparalleled comfort these sunglasses offer have truly elevated my outdoor experiences. If you're looking to combine athletic performance with impeccable vision correction, you absolutely need to discover these incredible Prescription Sport Sunglasses. They're a game-changer for anyone who values both style and crystal-clear sight, no matter the activity. Don't just take my word for it – click below to see how they can transform your view. My last online shopping experience was an absolute nightmare 😤. I paid $19.95 for "next day delivery," only to be told hours later it would take three business days. It was a total fraud, ripping me off for a service never provided. Getting a refund or even speaking to a human was an infuriating ordeal of endless bots and unhelpful emails 😭. I felt so ripped off, vowing never to trust online retailers for eyewear again.
However, I still desperately needed new glasses 🤔. Despite my past experience, I decided to give online shopping one last chance, hoping to find a company that truly valued its customers. That's when I stumbled upon cinily.net. I saw reviews like, "Quick, easy, and about half the price of purchasing through a traditional optical store. What's not to love!!" This gave me some much-needed hope.
From the moment I started browsing, the experience was completely different. The website was intuitive, making it easy to find exactly what I needed. I was so impressed with the options and the amazing value – I finally found high-quality cheap prescription glasses online! ✨ My order arrived exactly as promised, and the quality of the lenses and frames exceeded my expectations. No confusion, no automated runaround, just pure satisfaction. It's such a relief to find a company that truly cares and provides excellent service. I finally feel like I got my money's worth! 😃